requires the Centre`s specific staff to undergo additional training and/or control of the Centre in the event of concern about its ability to play its role effectively in the provision of VTCT and ITEC qualifications; The withholding of VTCT information through the deliberate action or omission necessary to ensure that VTCT has the Centre`s ability to provide adequate qualifications. make additional/enhanced visits to a centre to ensure a higher level of assistance and/or supervision; The agreement is generally necessary to allow the VTCT Foundation to consult with qualified experts on the validity of the project prior to the agreement. This agreement replaces all previous “Qualifications and Credit Framework (QCF) Awarding Organisation Agreement with respect to transitional service qualifications and credits or earlier versions of this agreement between the contracting parties. Any fault is the term used for any act, activity, negligence, delay or other practice that is deliberately contrary to regulation and which impairs the integrity of the internal or external assessment process, the validity of the results and/or certificates, or the reputation and credibility of the ESA. The mistakes committed have serious consequences for the centre and the learners and are always taken very seriously by ESA. Faults may include a number of problems ranging from the deliberate failure to hold records or systems appropriate to intentional falsification of records. In this policy, this concept also includes reprehensible behaviour and forms of unnecessary discrimination or bias against certain groups of learners. Cases of maladministration are activities, neglects, delays or other practices that result in non-compliance with ESA or other applicable requirements and include persistent errors or maladministration within a centre. All licensed centres are expected to maintain appropriate systems and procedures and ensure that staff understand and respect them. The repetition of cases of maladministration is a case of maladministration and is treated as such. The ESA can conduct the investigation itself or ask the Centre to conduct it, usually within ten working days of notification of the case. The ESA expects all parties directly or indirectly involved in the investigation to participate fully in the investigation.
When conducting an investigation, the ESA will respond to the impact and reputation of a centre and/or staff or others who may be subject to review. It will endeavour to ensure that the investigation is conducted in the most confidential manner possible. The organization or person who is the subject of the charge will have the opportunity to express all questions with the examiner at each stage of the proposed approach and the conduct of the investigation. The investigation may include a request for additional information from the parties involved and/or interviews with staff involved in the investigation. Interviews are recorded, dated and signed by all participants. The person or persons accused of misconduct or maladministration may choose to be accompanied during questioning by a co-worker, union representatives or another person and must be informed in a timely manner of this right in order to agree on support. Vulnerable children, adolescents and adults should be accompanied by an appropriate adult. Anyone can identify a case that they believe could constitute misconduct or maladministration. It is usually an employee of the centre, a learner, a contractor (for example.
B moderator) or an external agency (for example. B the Agency for the Financing of Education and Qualifications). The name of the centre and the contact information of the person transmitting the notification; The learner`s name and registration number (if any); Name (s) and role (s) of the staff of the central/contracting organization involved in the case; Qualifications or services involved; The nature of the alleged or actual quarrel